Support
Contact me at hello@chloekobernuss.com regarding orders, shipping, and care for Chloe Kobernuss ceramics. I typically reply within 2 business days.
Shop
- Shipping & Returns: packing time, delivery, and what to do if a piece arrives broken.
- FAQ: payment, food safety, care, and commissions.
Help With an Order
Email hello@chloekobernuss.com. The reply comes faster if you include:
- Your order number from the Square receipt
- The name and email used at checkout
- Photos, if something arrived damaged
Damage needs to be reported within 7 days of delivery.
Everything Else
For commissions, workshops, or questions about the work, use the contact form.
— Chloe